Frequently Asked Questions

How many people can ride in one gondola?

Each gondola can accommodate up to 6 people.

 

Will we have to share a gondola with another group?

Gondolas are not exclusive and you may be required to share at peak times.

​

Can wheelchairs be accommodated?

Yes, the wheel has a specifically adapted gondola to accommodate wheelchairs so that those with mobility requirements can also enjoy the ride.

​

Is there any discount for carers?

Anyone who has a disability/condition which requires them to be accompanied by a carer may do so free of charge. A ticket is not required for this carer.

 

Do I need to pay for a baby?

Anyone under age 2 years rides for free and will not require a ticket.

​

Do I have to use my tickets in a certain time slot?

No. Tickets booked online can be used at any time on your selected day.

​

Where should I park?
We recommend parking at Salt Lane car park which is the closest car park to the rink. Free Accessible Parking is available in Salt Lane Carpark through the Blue Badge Scheme, more information is available at https://www.coventry.gov.uk/directory-record/49378/salt-lane-car-park.